Frequently Asked Questions

Everything you need to know about your new beauty routine.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also view your status by logging into your account on our website.

What is your return policy?

We want you to love your products. If you are not satisfied, we offer a 30-day return policy for most items. Please contact our gTeam to initiate a return.

Are Glossier products cruelty-free?

Yes, we are proud to be a Leaping Bunny certified cruelty-free brand. We do not test our products or ingredients on animals.

Do you ship internationally?

Currently, we ship to the United States, Canada, the United Kingdom, Ireland, Sweden, Denmark, and France. Stay tuned as we expand to more countries!

How do I know which shade is right for me?

We offer a virtual shade finder on our product pages. If you still need help, send a selfie to our gTeam and we will help you find your perfect match.

Can I change or cancel my order after it's placed?

Our team works quickly to fulfill orders, so we have a very limited window for changes. Please email us immediately if you need to adjust your information.